Panda AI ("we", "us") takes your privacy seriously. This Policy explains how we collect, use, and protect the personal information you provide when visiting our website or using our services.
1. Information We Collect
When you contact us through our website contact form or WhatsApp, we may collect:
• Your name
• Contact details (WhatsApp number or email address)
• The content of your enquiry or message
We do not collect any personal data without your active input. Our website does not use tracking cookies or third-party analytics tools.
2. How We Use Your Information
We use your information solely to:
• Respond to your enquiries and service requests
• Prepare quotes and follow up on proposals
• Deliver the IT services you have requested
We do not sell, rent, or share your personal information with third parties, except where required by law.
3. Data Storage & Security
Your contact information is securely held within our internal communication tools (WhatsApp, email). We apply reasonable technical and organisational measures to protect your information against unauthorised access, disclosure, or misuse.
4. Cookies
Our website does not use cookies for tracking or personalised advertising. We may save your language preference and currency selection to your browser's local storage — this data remains on your device and is never transmitted to our servers.
5. Third-Party Links
Our website contains links to WhatsApp. Once you leave our site and enter WhatsApp, your activity is governed by Meta's (WhatsApp's parent company) privacy policy, not by Panda AI.
6. Data Retention
We retain your personal information only for as long as is necessary to provide the services you have requested. If you would like your data removed, please contact us and we will action your request within a reasonable timeframe.
7. Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data
• Withdraw any consent you have previously given
To exercise these rights, please reach out via the contact details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
📧 info@pandabot.ai
📱 WhatsApp: +66 800475990